Barriers and Facilitating Factors in Access to Healthcare Among Population From 18 to 70 Years Old, Living Near to the Cerro Verde Public Health Center, Cochabamba, 2019.
DOI:
https://doi.org/10.52428/20756208.v15i39.334Keywords:
Access to health services, Access barriers in health, Facilitators of access to health, Health system, Health equityAbstract
The possibility that each person must use the health services when is required is the expression of universal coverage; it is when we talk about effective access. In order to know the current situation, we proposed the present study with the objective to etermine the barriers and facilitating elements of access to health care of the population that lives in the intervention area of Cerro Verde Public Health Center. This study was descriptive, cross-sectional and qualitative.
The sample was 245 surveys, using a structured questionnaire with information of sociodemographic characteristics, the use of health services and the availability, accessibility and quality of the services provided. The study showed that, among the people who went to the health center in the last 12 months, the highest proportion of barriers of accessibility and contact, instead the dimension of acceptability was recognized as a facilitating element. It is also important to highlight the perception that users have regarding to the social and cultural during the use of health services. With these results we can appreciate the advances in terms of effective access in our country, but it is still necessary to focus our efforts improving the quality of health services and reduce the barriers and facilitators identified in the present study joining actions with other sectors.
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